1. Information Collection and Use

Giving Intelligence ‘Tap to Give’ is designed to collect minimal personal information:

(a) For customers: No sensitive personal data is collected or stored when using the app.

(b) For businesses: We collect and store the names, email addresses and mobile numbers that are provided via the mobile application.

2. Transaction Information

We may keep records of any transaction amounts processed through Giving Intelligence products and services for each participating business entity. This information is retained for at least 4 years for taxation purposes.

3. Payment Processing

All payments are processed securely through our third-party payment gateway, Stripe. Please refer to Stripe’s privacy policy for information on how they handle payment data.

4. Data Sharing

All data, intellectual property and proprietary information is owned by the Giving Intelligence Pty Ltd. We do not share the email addresses of participating businesses with any external third parties.

5. Data Security

We employ industry-standard security measures to protect the limited data we collect. Our technology partners are selected based on their adherence to high security standards.

6. Changes to this Privacy Policy

We reserve the right to update this privacy policy as and when required. Participating businesses may be required to accept any updated terms in order to continue using Tap to Give.

1. Service Description

Giving Intelligence ‘Tap to Give’ is a mobile application that facilitates the collection of monetary amounts. This service allows customers to select an amount and make a payment using Tap to Pay technology.

2. User Eligibility

There are no age restrictions for using the Giving Intelligence ‘Tap to Give’ app, so long as anyone under the age of 16 is accompanied by an adult/guardian and acts in accordance with the relevant laws. It is the responsibility of the respective business entity to ensure that this product is not engaged with by any persons who are not included in these Terms of Service or in any unlawful manner.

3. Anonymous Use

Customers can use Giving Intelligence ‘Tap to Give’ anonymously without creating an account.

4. Payment Terms

(a) Any business or not-for-profit organisation that accepts these Terms of Service gives Giving Intelligence Pty Ltd permission to accept payment(s) on behalf of their business, whereby Stripe is used to process the payment prior to the funds being received within the nominated bank account of the business and/or not-for-profit organisation.

(b) Monetary amounts which are collected through Giving Intelligence ‘Tap to Give’ may be held by Giving Intelligence Pty Ltd for up to 30 days.

(c) After this period, the collected amount, minus Stripe transaction fees and the agreed Commission Percentage (see the respective Commission Terms for more information), will be transferred to the nominated business entity bank account.

5. Refunds

As a general policy, we do not offer refunds. However, refund requests will be considered on a case-by-case basis at the discretion of Giving Intelligence Pty Ltd.

6. Service Discontinuation

Giving Intelligence Pty Ltd reserves the right to discontinue the Giving Intelligence ‘Tap to Give’ service and collect any associated products, without needing to provide a specific reason or justification.

7. Modifications to the Service

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without any notice.

8. Contact Information

For any questions or concerns regarding Tap to Give, please contact Giving Intelligence Pty Ltd via:

Email: [email protected]

Website: https://taptogive.app

9. Governing Law

This agreement is governed by the laws of Australia.

1. Launch Program Fee Amounts (only valid until 30th September 2025)

Unless formally agreed otherwise in writing, for every individual transaction the following fee amounts will be passed on to Giving Intelligence Pty Ltd via Stripe’s payment processing. In all references below, the percentage associated with the platform fee is in relation to the total transaction amount per transaction.

Not-For-Profit Organisations (e.g. Charity Organisations)

(a) ‘Bring-Your-Own Device’: 2% Platform Fee

(b) ‘Device Provided by Giving Intelligence’: 4% Platform Fee

Standard Business Entities (i.e. Individuals and Teams)

(a) ‘Bring-Your-Own Device’: 2% Platform Fee

(b) ‘Device Provided by Giving Intelligence’: 8% Platform Fee

The Launch Program is only for a set period of time, expiring on 30th September 2025 at 12:59pm AEST—beyond this date all existing organisations and business entities will move to the Standard Fee Amounts.

2. Standard Fee Amounts

Unless formally agreed otherwise in writing, for every individual transaction the following fee amounts will be passed on to Giving Intelligence Pty Ltd via Stripe’s Direct Charge payment processing.

Not-For-Profit Organisations (e.g. Charity Organisations)

(a) ‘Bring-Your-Own Device’: 2% Platform Fee

(b) ‘Device Provided by Giving Intelligence’: 8% Platform Fee

Standard Business Entities (i.e. Individuals and Teams)

(a) ‘Bring-Your-Own Device’: 4% Platform Fee

(b) ‘Device Provided by Giving Intelligence’: 16% Platform Fee

1. License Grant

Giving Intelligence Pty Ltd grants registered business entities, non-exclusive, non-transferable, limited license to download, install, and Giving Intelligence ‘Tap to Give’ strictly in accordance with the terms of this Agreement.

2. Restrictions

You agree not to, and you will not permit others to:

(a) License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Giving Intelligence ‘Tap to Give’ application or make it available to any third party.

(b) Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Giving Intelligence ‘Tap to Give’ application.

(c) Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Giving Intelligence Pty Ltd or its affiliates, partners, suppliers or the licensors of the application.

3. Intellectual Property

Giving Intelligence ‘Tap to Give’ and its original content, features, and functionality are and will remain the exclusive property of Giving Intelligence Pty Ltd and its licensors. The application is protected by copyright, trademark, and other laws of Australia. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Giving Intelligence Pty Ltd.

4. Termination

This Agreement shall remain in effect until terminated by you or Giving Intelligence Pty Ltd. Giving Intelligence Pty Ltd may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Giving Intelligence Pty Ltd, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Giving Intelligence ‘Tap to Give’ application and all copies thereof from your mobile device or from your computer.

Upon termination of this Agreement, you shall cease all use of the Giving Intelligence ‘Tap to Give’ application and delete all copies of the application from your mobile device or from your computer.

5. Update to this EULA

This EULA will be reviewed and updated on an annual basis. In the event that changes are made, participating business entities may be required to accept the updated terms before continuing to use Giving Intelligence ‘Tap to Give’.

By using Giving Intelligence ‘Tap to Give’, you acknowledge that you have read this Agreement and agree to be bound by its terms and conditions.